Returns & Exchanges

At SENORITA DRINKS, we strive for complete satisfaction with every sip; however, due to the perishable nature of our beverages, we can only offer returns or replacements for items that arrive damaged or defective. Please contact our support team within 48 hours of delivery to initiate a claim for any compromised products.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, carefully examine your shipment for any signs of leakage, broken seals, or external damage to the packaging.

• 2.
  Document the Issue

  Take clear, high-resolution photographs of the damaged product and the shipping label to serve as evidence for your replacement request.

• 3.
  Contact Support

  Email our customer service team at [email protected] with your order number and the attached photos of the damaged items.

• 4.
  Resolution Process

  Our team will review your claim within 2 business days and, if approved, will issue a full refund or dispatch a replacement shipment at no additional cost.